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FREE SHIPPING FOR ORDERS OF $75+

Online Refund and Returns Policy

At Throw Coast Disc Golf, we are dedicated to ensuring your satisfaction with our unique, print-on-demand products. Our goods are individually produced upon order, which impacts our return and exchange policy.

General Returns & Exchanges:

  • All return and exchange requests must be made within 30 days of receiving your order.
  • Please contact our Support team at team@throwcoast.com to initiate a request. Our team will assess each case individually to provide a suitable solution.

Exclusions:

Free replacements are not offered in the following cases:

  • Incorrect delivery address provided by the customer.
  • Products received as requested, but a different size/color is desired.
  • Minor size deviation from the size guide measurements (below 1").
  • Change of mind by the customer.

Damaged Products:

  • In case of a damaged product or a manufacturing error, contact us within 15 days of product delivery for a free replacement or refund.
  • Email our customer service team at team@throwcoast.com with photos depicting the damage or error to initiate the refund process.

Shipping Errors:

  • For unsuccessful deliveries due to an incorrect or incomplete address, contact our Support team for the option of a replacement (with an additional charge) or a partial refund.

Lost Packages:

  1. Verify that the submitted address is 100% accurate.
  2. Contact your local post office to check if the package is held there.
  3. If the package is still missing, email our Support team at team@throwcoast.com for further assistance.

Contact Information:

For any further queries or to initiate a return/exchange, please contact:

team@throwcoast.com